Negotiation Speaker Says Business Survival is a Martial Art

Nearly anyone trained in the martial arts has anoted how until quite recently American architects
good laugh when watching evildoers attackingcould bill clients about $10,000 for certain designs.
good guys in the movies. The hero faces dozensNow, these can be outsourced to China, and
or even hundreds of foes, and each one lines-upreturned in a day or two, for about $600.
and takes a shot at the champion, who smartlyThus, it isn't as if Architect "A" is competing
and deftly disables each in turn.against "B" in the old-fashioned, hand-to-hand
"Why don't they attack, simultaneously?" I keepcombat, sense. If they're competing, it is on an
asking myself. Because it's a movie, dummy, andentirely different level, one that involves
the hero must win.world-sourcing, and super-fast turnaround times,
I believe this silliness is emblematic of our businessas well as inconceivable price-plunging.
challenges. In the slow, pre-Internet politeWhere are the profits?
economy in which we'd participate, we couldShort answer: In innovating.
seemingly fend off one competitor at a time.We have to do something new, or something
"Company X's price is 10% cheaper? Okay, we'llwe're used to doing but in a very novel way. And
show them. We'll cut our price by 15% Aha! Takewhen we have done this, we have to quickly
that!" We'd take about a month to go to pressinvent again, because the half-life of our market
with another dead-tree brochure, and our foespreeminence will be measured in days, weeks,
would take about the same to respond, and soand if we're lucky, in months.
went our competitive cut-and-thrust.Welcome to the martial art of business survival,
Quaint, wasn't it?where challenges are coming at us from all
Just today, I read an article in Time Magazine thatdirections, simultaneously, and relentlessly.